COVID – 19 Guidelines at The Glenbeigh Hotel

We are open daily from 1pm to 9pm. Pre booking is essential – please make your dining reservation our website www.glenbeighhotel.com, email info@glenbeighhotel.com or on +353 66 976 8333

Our Response to COVID-19

Caring for our guests and employees has always been our priority and we are committed to bringing the highest level of safety for both our staff and our customers. While we consistently maintain high standards of hygiene in our property, we have implemented additional measures in response to the Coronavirus (Covid-19). These measures are in place to mitigate any potential risks and follow the recommended guidelines from the HSE and are under ongoing review.

PLEASE NOTE: If you or one of your party does not feel well, please do not enter The Glenbeigh Hotel. If you have traveled abroad or have entered the country in the last 14 days and have not completed Self-Isolation we would ask that you do not enter The Glenbeigh Hotel in the interest of staff and customer safety.

The Glenbeigh Hotel Team Responsibility

  • Comprehensive employee communications policy to ensure reliable, up-to-date information is communicated to employees and to clarify procedures and policies around mitigating the risks associated with Covid-19
  • Team Members will maintain social distancing guidelines with both guests and other team members at all times.
  • Team members will ensure highest level of hygiene at all times, washing hands frequently throughout the day.
  • Team members will disclose any illness or possibility of inability to work due to illness regardless of how mild symptoms may be.
  • Posters in public bathrooms to inform of good hand hygiene, respiratory hygiene and cough etiquette.
  • Additional disinfecting and sanitation of public areas and common touch points e.g door handles, counters, reception desk etc. Extra Staff have been rostered to ensure regular sanitising of these areas.
  • Providing Sanitiser Stations throughout the buildings.
  • Our internal communications platforms are ensuring efficient flow of protocols and updates.
  • We have circulated HSE & WHO guidelines on personal hygiene and travel arrangements to all employees.

Public Areas & Cleaning in the Hotel

  • Hand sanitiser will be available in various points throughout the property.
  • Management team will check all public areas every 30 minutes.
  • All public areas will be deep cleaned on a daily basis.
  • All door handles & handrails will be washed with bleach and cleaning agents daily.
  • All linen & towels will be washed with additional bacterial cleaning agents.
  • All public areas will be routinely (at regular intervals) be sprayed with sanitiser.

Accommodation & Cleaning

  • Guest bedrooms and bathrooms will be deep cleaned prior to your arrival. Once you are checked in – our staff will not enter your room unless instructed by you.
  • Windows will be opened to allow for airing of the room.
  • We have implemented full procedures for sanitising guestrooms including all touch points e.g. remote controls, handles, light switches.
  • Door handles & doors will be washed with cleaning agents daily.
  • All linen and towels will be washed with additional anti bacterial cleaning agents.
  • Bedrooms will be sprayed with sanitiser after cleaning.

Hotel Guest Information

  • All guests are asked to maintain HSE guidelines and maintain social distance from staff and other guests at all times.
  • Prior to arrival you are not feeling well or are displaying any of the symptoms associated with Covid-19 please inform the Hotel to cancel your booking in the interest of public and staff safety,
  • Please note that your booking details such as name and contact details will be stored for a mazimum of 6 weeks in order to facilitate Contact Tracing.
  • Posters will be on display in public bathrooms to inform of good hand hygiene, respiratory hygiene and cough etiquette.
  • Guests are required to inform a staff member, if feeling unwell at any stage throughout their stay or if a temperature is present or develops.
  • An express service for check out will be provided by asking guests to process payment on arrival to allow a speedy check out without queues forming.
  • Please use Contactless Payment where possible. Card machines will be sanitised after every use.
  • Service – we will use disposable service cloths
  • Breakfast – Table service for all breakfast in the hotel
  • Masks – Face masks available for purchase for any guests who wish to avail of them.
  • Guests are asked to please dispose of gloves or masks in an appropriate manner.

Food & Beverage Service

  • Bar Food Dining will available via Table Service ONLY. Pre Booking is essential as table numbers will be limited due to social distancing guidelines.
  • There is a maximum number of 6 per table – children under the age of 12 to a maximum of 15 per table with children.
  • Reservations are allocated to 105 minutes or 1hr and 45 minutes – please do not be late.
  • On entry to the property, please wait at the door to be seated by a member of staff.
  • All patrons including children must remain seated at all times unless using the toilet, paying or exiting.

  • We cannot guarantee specific tables if requested.

  • Walk in’s are welcome however we cannot guarantee table availability on arrival, you may expect delays being seated. If possible, please Pre-Book. A main contact and phone number is required to facilitate contact tracing. The responsibility of this key contact is to keep a contact log of the members of the group.
  • Tables will be distanced from each other adhering to Government guidelines in the Bar, Lounge Rooms and Garden Room Restaurant.
  • Beverages are permitted to be served – table service only.
  • Regular cleaning and sanitizing of tables throughout the day and after each use.
  • All guests are asked to adhere HSE guidelines and maintain social distance from staff and other guests at all times.
  • Posters will be on display in public bathrooms to inform of good hand hygiene, respiratory hygiene and cough etiquette.
  • Please use Contactless Payment where possible. Card machines will be sanitised after every use.
  • Your booking details such as name and contact number will be stored for a maximum of 3 months in order to facilitate Contact Tracing.
  • Guests are required to inform a staff member, if feeling unwell at any stage throughout their stay meal or if a temperature is present or develops.

The Glenbeigh Hotel has a full list of protocols in place should a colleague or guest become ill. These guidelines do not constitute legal advice and are purely for guidance only.

These guidelines are subject to change on an ongoing basis. For more information on COVID-19 Guidelines go to https://www2.hse.ie/coronavirus/